Project scope
Each project starts with a clear scope covering pages, sections, content, integrations, review rounds, and launch expectations.
Policy
Clear policies for inquiries, projects, and client work.
Oakgen keeps project communication practical: collect the details needed to understand the brief, protect client information, and keep expectations clear before work begins.
Contact
Policy questions can be sent to contact@oakgen.org. Business mail can be addressed to 30 N Gould St Ste N, Sheridan, SHERIDAN COUNTY, WY 82801 USA.
Communication
Oakgen uses direct written communication for briefs, approvals, revisions, and handoff notes so project decisions stay clear.
Client materials
Clients are responsible for providing approved logos, copy, images, product information, and access needed to complete the work.
Payments
Package pricing, deposits, balances, and payment integration requirements are confirmed before production begins.
Revisions
Revision rounds are handled against the agreed scope. New pages, major direction changes, or new integrations may require a separate estimate.
Privacy
Project and inquiry information is used to provide agency services and can be reviewed by contacting contact@oakgen.org.